Overview
The advantages that Global Landmark enjoys vis-à-vis its competitors in the software services space can be enumerated with the help of the underlying strength of Global Landmark listed below:
Strength 1: Total Customer Partnership
In this age when traditional customer-supplier relationships are morphing into partnerships - and value chains are competing with each other, IT has become a strategic imperative for enterprises. Outsourcing can be a source of superior competitive advantage in this scenario. Global Landmark believes in providing continuous value generation through trusted relationship during boom or bust by following a customer first philosophy. This has ensured a very high customer loyalty. Our unique program management support methodology facilitates improved outsourcing performance.
Strength 2: Leadership, History and Core Values
Sarbanes Oxley Act has made customers accountable for their supplier relationships and customers are liable if their outsourcing partner violates international laws with their data.
This makes it important for customers to be cautious of their outsourcing partners. Global Landmark has more than a decade of successful IT services history and its proven leadership has ensured strict adherence to its core values. Our customers are assured of a relationship which takes ownership for their success, guarantees superior values, takes pride in the relationship and also displays uncompromised ethics in all its dealings.
Strength 3: Flexibility in Approach
Customers expect their Outsourcing partner to quickly adapt to the changing business environment and continue to provide value; this demands personalized marketing and a flexible approach. Each customer has unique needs and mandates- a cookie cutter approach usually doesn't work. Global Landmark's experience over the years have helped us better appreciate this and our processes are adaptable to dynamic business scenarios. This coupled with the commitment assured to the customer from multiple levels and customizable deal structures ensures that the customer is sure of a lower Total cost of relationship (TCR).
 Top
Strength 4: Senior Management near to Customers
All our customer interactions work on a partnership approach with senior management getting involved at a fairly early phase of a customer engagement. Executive attention and commitment shown to customers guarantees zero latency in decision-making and hence faster results. This also ensures that any issues are resolved faster and the customer is assured of a higher level of satisfaction from the relationship.
Strength 5: Solid Financial Viability
The relationship between a customer and an outsourcing partner has assumed a strategic role in recent times. Within this context, customers should be looking at a long-term relationship with its partner. Our customers is promised sustainable long-term value and a zero viability risk, thanks to our history of financial discipline in operations and continuing positive trends in revenues, profits and cash flows.
Strength 6: Domain, Industry & Outsourcing Leadership
Global Landmark has the highest level of certification for people processes with a PCMM level 5. Our rigorous employee selection and training processes ensure that we're top-notch in terms of the talent we possess. Our focus on solution delivery is backed by the depth & breadth we enjoy in the technology and industry domains. Global Landmark's experience in outsourcing best practices guarantees customers a lower TCO and best-in-class solution. All our customer contracts are supported with business continuity and disaster recovery plans to mitigate any risks to critical operations of the customer.
Strength 7: Best-in-class Methodologies & Processes
Global Landmark has been rated at the highest levels for all the major IT related process and project certifications including CMM, CMMI and ISO:9001. We pride ourselves in our standards based methodologies and established process-driven execution, which translates to scalable future-proof solutions, with reduced execution risk for the customers. We're also certified with BS 7799 certifications ensuring total security to the customer in terms of the solutions we provide.
Strength 8: Consulting & Systems Integration Experience
Global Landmark's IT outsourcing partner's benefit from the consulting and system integration experience acquired over the years. For the customer, this means that Global Landmark will also be a business advisor who has the competence to link business issues with process inefficiencies and technology needs. Global Landmark's value proposition for its customers is always backed by a compelling business case ensuring that the customers derives enhanced focus on its core competencies and results in line with its vision.
Top
|